Allow concession fares to be paid on temporary cards

On May 23, my concession card would not work so I went to Khatib MRT station to report it.

I used another ez-link card temporarily and asked the MRT customer service officers if I could pay concession price with this temporary card.

However, they said "no" and added that I had to pay the adult fare.

This is unfair for concession card holders.

It would be better if concession card holders who lose their cards be allowed to pay concession price when using a temporary card.

Ricky Liu Yip Kiu

This article was first published on June 10, 2014.
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