Writer Charlotte Ashton should have just asked when she needed help, say four undergraduates from the Wee Kim Wee School of Communication at Nanyang Technological University (NTU).
Miss Atheena Amira Samsuri, 22, says the British woman went overboard when she said Singapore has a massive compassion deficit. "It's a generalisation of a nation and completely untrue to say Singapore lacks compassion," she says.